What Our Customers Say
Just a Few of Our Customer Reviews
Our whole crew at Tacoma Propeller works hard to help every customer like they are family. These are just a few of the great things our customers are saying about our propeller repair services, part selection and expert advice. Our customer’s satisfaction is our top priority.
Please feel free to Contact Us anytime with your comments, experience with our products or questions – Always happy to help.
Charlie is the man. We spun a hub on an old Mercury outboard two weeks before a major trip. I tried three places and between lost packages, wrong parts, and bad inventory, had come up empty handed with two days before our trip. When I called, Charlie knew the motor we were trying to find a prop for, knew his offered options, and double checked inventory. Then he got two props in a box and overnighted them. We had the propeller on the boat in time for a test run and then had a great trip. Thanks Charlie and Tacoma Propeller!
Tom E. – Google
By far the best customer service I’ve had with anything to deal with a boat part. I live about 2.5 hrs away and was able to do business quick and painless right over the phone. Can definitely say if I ever have to order another propeller I’m going directly to them and will refer everyone I know to them. Thank you to the few ladies who helped me!
John T. – Google
Getting ready for our summer season and Tacoma Propeller did another outstanding job! Very fast turn around and professional/courteous staff. Thank you once again!!! -Cheryl Plowman, Facebook
Top notch customer service. Easy to get to shop near me. Needed a part that is now obsolete, but Michelle researched options and found alternatives for me. I was very happy with my purchase and gained trust in their business philosophy. Highly recommend! Gween S. – Google
I recently bought a new boat that was over-propped to the point that I was turning 1,000 rpm’s less than my boat’s WOT sweet spot.
I was ready to take a drastic (6″) swing in pitch when Michelle talked me off the ledge and convinced me to trust her judgment.
My new prop showed up 36 hours later with cheaper shipping than round-trip fuel from Napavine to Tacoma would have cost me, and a whole lot less stress than JBLM traffic.
Michelle comforted me with details of the exchange program just in case this one didn’t hit my marks, but that won’t be necessary. My boat comes out of the hole, up onto a plane, and hits the top end of my throttle range with a light load. And the best part is that my wife was impressed with how affordable this experience has been.
Support local business – Jamison Smith – On Facebook
A very good business to work with, fixed my vintage race boat prop in a timely manner and at a great price!-Patrick Davidson, Facebook
Amazing customer service! Called us back from a Facebook message after hours.
Kelsey Matteson – On Facebook
Tacoma Propeller has great customer service and sells quality products!
Joe Francis – On Facebook
I can’t thank Charlie at Tacoma Propeller enough! Charlie personally made the effort to expedite the shipment of a prop to me overnight and saved my weekend plans for boating with house guests.
Jim Hirschinger – On Facebook
Outstanding service. Above and beyond.
Michelle went out of her way to take care of a problem.
Stand up people @ Tacoma Propeller.
Frank Brown – On Facebook
I would give 10 stars of if could. Truly experts on props and prop repair. I explained the problem with my current prop,
i was given a recommendation, which turned out perfect! The boss even came out and helped me change my prop, THAT’S CUSTOMER SERVICE! Their prices were as good as internet pricing too!
Denny Gulla – On Google
Dealt with these guys for years as a diver bringing in props to replace or repair and always preferred to buy anodes here thanks to the great selection.
Eric Bickford – On Google
These guys are very knowledgeable and stand behind their product. Great customer service and prices. I highly recommend
them to help you make a great decision getting your boat dialed in.
Thanks Brian for the great help. The new 4 blade PowerTech totally changed my boat’s overall performance and fuel economy. You guys are great .
Mark Antilly – On Google
Great, friendly staff and a quick turn around for a prop repair. Save yourself some $, take your prop to Tacoma Propellor
and save the dealer markup.
Doug Kuehne – On Google
Took my prop in to get it filed and cleaned up after hitting bottom out on the river. Tacoma prop went above and beyond for me by helping me get the prop off and fixing it for me within one day and getting me back out on the water. They were fast and friendly and I would definitely recommend them.
Daniel Lee Lyon – On Facebook
Tacoma Propeller has been amazing to work with!
When we have a schedule to meet, they have made sure that we do especially on emergency jobs.
These people are fantastic to work with, responsive, and make sure to keep us updated through the job. They are our go-to prop shop!
Diver Down Yacht Services – On Facebook
This is small bizz mom and pop shop, we came in with a bent prop strut that needed straitening and a Prop that needed cut and balance. They did An A class job. At a great price. On even better time schedule getting us repaired 3 days early I’ll be buying all my zincs here also.
We cruise/ live aboard and they had,us back in our home faster then we could imagine. And have amazing customer service.
Thank you Tacoma propeller – It’s companies like you that make DIY living aboard possible.
Dave H. – On Google
By far the best customer service I’ve had with anything to deal with a boat part. I live about 2.5 hrs away and was able to do business quick and painless right over the phone. Can definitely say if I ever have to order another propeller I’m going directly to them and will refer everyone I know to them. Thank you to the few ladies who helped me!
John T. – On Google